“Microsoft saw early on that an integrated hub bringing together persistent chat, files and videoconferencing was going to be the future of enterprise collaboration,” said Sy. The collaborative workspace serves as the connective tissue that joins Microsoft 365 apps filling a “critical void” for Microsoft, said Dux Raymond Sy, chief brand officer, Microsoft MVP and regional director at Microsoft partner AvePoint.
Think of it as a “digital translation of an open office space,” as a Microsoft spokesperson put it. Teams can serve as an alternative to - or even replace - email communications entirely, but it also acts more broadly to connect workers and their apps, particularly for remote workers. “Teams has emerged as a star product rather than an add-on that is bundled within a larger productivity suite,” said Raul Castanon, senior analyst at 451 Research / S&P Global Market Intelligence. Since launch - and spurred on by the push for work-from-home connectivity - Teams has moved further into the spotlight as a key part of Microsoft’s workplace productivity and collaboration strategy.
The company called Teams the fastest growing business app in its history. Launched in 2017 as a rival to collaboration pioneer Slack, Microsoft saw use of Teams rocket to 75 million daily active users as the COVID-19 pandemic worsened, according to stats released by Microsoft in April.
Microsoft Teams is a collaborative workspace within Microsoft 365/Office 365 that acts as a central hub for workplace conversations, collaborative teamwork, video chats and document sharing, all designed to aid worker productivity in a unified suite of tools.
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